We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, the item must have been received in a damaged condition. You will need to provide proof of the damage, along with the receipt or proof of purchase.
To start a return, you can initiate the return on our website or you can contact us at consumercare@micksfoods.com.
Our third-party partner will visit your place to collect the product. Once we receive the product, we will verify it and initiate the refund or exchange process.
You can always contact us for any return questions at consumercare@micksfoods.com.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Certain types of items like custom products (such as special orders or personalized items) cannot be returned. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at consumercare@micksfoods.com.
Micks Products LLP
Sy. No. 330 and 336, Plot No. 8-1-299/85,86,87,88,94 and 95,
Dukes Avenue, AL-Hamara Colony, Reliance Trends,
Shaikpet, Hyderabad, Telangana, India
GSTIN: 36ABUFM5398N1Z1
+91-799 3341 666
consumercare@micksfoods.com